Effective Date: 1 August 2025
Welcome to Study360 Education Agency. By accessing our website, enrolling in our services, or engaging with our counsellors, you agree to the following Terms of Service.
1. Services Provided
Study360 offers services including:
- Career counselling and study abroad advice
- Application support to Australian universities and colleges
- Visa guidance and GTE preparation
- Pre-departure briefings and post-arrival support
- Ongoing migration pathway consultation via Kembu Migration
- Affiliate support services such as accommodation, insurance, flights, and banking
2. Eligibility
To use our services, you must:
- Be at least 16 years old or have parental/guardian consent
- Provide accurate, complete, and truthful information
- Not use our platform for any illegal or unauthorised purposes
3. Service Fees
- A non-refundable fee of USD $250 is charged per student to access our full suite of services.
- This fee covers: personalised counselling, university application support, visa guidance, documentation review, and access to our pre-departure and post-arrival resources.
- Payment is required before we begin any application or visa-related work on your behalf.
- Additional services (e.g., priority support, GTE coaching, document translation, airport pickup) may attract extra charges. These will be clearly communicated prior to enrolment.
- Students are responsible for covering any additional costs related to document verification, including notarisation, credential evaluation, or government authentication, where required by the institution or visa authority.
4. Commission Disclosure
- Study360 may receive commissions from certain universities, colleges, or third-party service providers.
- These commissions do not affect the impartiality or quality of our counselling.
5. Student Responsibility
You are responsible for:
- Providing accurate and verifiable documents and information
- Meeting institutional or immigration deadlines
- Cooperating throughout the application and visa process
6. Third-Party Services
- We may recommend third-party providers for OSHC, accommodation, banking, SIM cards, etc. While we vet these partners, we are not liable for their performance or terms of use.
7. Limitation of Liability
We are not liable for:
- Admissions rejections or visa denials
- Decisions made by educational institutions, embassies, or immigration bodies
- Delays caused by third-party providers, government agencies, or force majeure events
8. Intellectual Property
- All Study360 branding, materials, and web content are protected by intellectual property laws. You may not copy, reproduce, or distribute our materials without written consent.
9. Termination
- We reserve the right to terminate your access to our services for misconduct, providing false information, or violating these Terms.
10. Updates to Terms
- We may revise these Terms occasionally. You are encouraged to review them regularly. Continued use of our services means you accept any changes.
11. Governing Law
- These Terms are governed by the laws of South Australia and the Commonwealth of Australia.
Contact Us:
- If you have questions or concerns about your privacy,email us at: info@study360education.com